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Frequently asked questions
The questions we are asked most often about scope, onboarding, security and commercial terms.
Product and scope
Can we buy Orion modules separately?
Yes. Modules are designed to work independently. You could start with assessment only and add student administration the following term. Used together, they share the same student and term data.
Can rules be tailored to our institution?
Fee types, discounts, scoring formulas, report-card templates, booklet rules and the permission structure are all defined per institution. Most of this is managed on screen, without code changes.
How far does the system scale?
Bulk exam evaluation and report-card generation were built with high-participation exams in mind, on a bulk-processing pipeline. We size the server configuration together based on your scale.
Which languages does the interface support?
The management application and the student portal are available in Turkish and English. Users can change their own language.
Onboarding and migration
Can we migrate our existing data?
Yes. Student, guardian, staff, class and historical term data are migrated during onboarding. We review your data structure together beforehand and produce a mapping plan.
How long does onboarding take?
It depends on the number of modules, the volume of data to migrate and how much institution-specific configuration is needed. We provide a dated plan after the discovery meeting.
Can we switch mid-term?
It is possible, though the start or end of a term is usually preferred. In mid-term switches we typically bring assessment live first and move financial processes at the new term.
Do you provide training?
Yes. We deliver role-based training for management, teaching and student administration teams. The application also carries screen-level help content.
Technical and security
Where is the system hosted?
Two options: on your own servers (on-premise) or in a hosting environment we provide. The choice follows your data policy.
How is personal data protected?
Access is role and permission based, and every screen has its own permission family. Critical records keep a change history and application logs are stored centrally. Students and parents approve the privacy notice on first login.
How are backups handled?
If we host, regular backups and restore tests are part of the service. On your own servers, we define the backup policy together.
Is integration with other systems possible?
Modules work over APIs and API access is token protected. We can assess integration needs with your existing accounting, SMS or coaching systems.
Commercial
How is pricing determined?
Price depends on the modules chosen, the number of students and the hosting preference. Fill in the contact form for an offer tailored to your institution.
Can we see a demo?
Yes. After listening to your processes, we plan a live demo built around the modules that matter to you.
What does support cover?
Usage support, version updates and incident response are within scope. Coverage and response times are set out in the contract.
Let us plan a demo for your institution
Tell us how you work today and we will map out which Orion modules make the biggest difference for you.